Sibyl AI Consumer Terms of Service

Effective October 14, 2024

Welcome to Sibyl AI! Before you access our services, please read these Terms of Service.

These Terms of Service (“Terms”) govern your use of Sibyls.ai, Sibyl Free Trial, Sibyl Basic, Sibyl Pro, Sibyl Ultra and other products and services that we may offer for individuals, along with any associated apps, software, and websites (together, our “Services”). These Terms are a contract between you and Spiritechs, DBA (“Sibyls AI”) (and not our Providers), and they include our Acceptable Use Policy. By accessing our Services, you agree to these Terms.

Please read our Privacy Policy, which describes how we collect and use personal information.

1. Who we are.

Sibyl AI is an AI implementation and research company working to build reliable, interpretable, and steerable spiritual AI systems related to spirituality. We conduct frontier research, develop and apply a variety of safety techniques, and deploy the resulting systems via our apllications.

2. Account creation and access.

Minimum age. You must be at least 18 years old or the minimum age required to consent to use the Services in your location, whichever is higher.

Your Sibyl AI Account. To access our Services, we may ask you to create an Account. You agree to provide correct, current, and complete Account information and allow us to use it to communicate with you about our Services. Our communications to you using your Account information will satisfy any requirements for legal notices.

You may not share your Account login information, Sibyl AI API key, or Account credentials with anyone else. You also may not make your Account available to anyone else. You are responsible for all activity occurring under your Account, and you agree to notify us immediately if you become aware of any unauthorized access to your Account by sending an email to support(at)sibyls.ai.

You may close your Account at any time by contacting us at support(at)sibyls.ai.

Evaluation and Additional Services. In some cases, we may permit you to evaluate our Services for a limited time or with limited functionality. Use of our Services for evaluation purposes is for your personal, non-commercial use only.

You may need to accept additional terms to use certain Services. These additional terms will supplement our Terms for those Services and may change your rights or obligations for those Services, including your obligations to pay fees.

3. Use of our Services.

You may access and use our Services only in compliance with our Terms, our Acceptable Use Policy, and any guidelines or supplemental terms we may post on the Services (the “Permitted Use”).

You may not access or use, or help another person to access or use, our Services in the following ways:

In any manner that violates any applicable law or regulation—including, without limitation, any laws about exporting data or software to and from the United States or other countries.
To develop any products or services that compete with our Services, including to develop or train any artificial intelligence or machine learning algorithms or models.
To decompile, reverse engineer, disassemble, or otherwise reduce our Services to human-readable form, except when these restrictions are prohibited by applicable law.
To crawl, scrape, or otherwise harvest data or information from our Services other than as permitted under these Terms.
To use our Services or Materials to obtain unauthorized access to any system or information, or to deceive any person.
To infringe, misappropriate, or violate intellectual property or other legal rights (including the rights of publicity or privacy).
Except when you are accessing our Services via a Sibyl AI API Key or where we otherwise explicitly permit it, to access the Services through automated or non-human means, whether through a bot, script, or otherwise.
To engage in any other conduct that restricts or inhibits any person from using or enjoying our Services, or that we reasonably believe exposes us—or any of our users, affiliates, or any other third party—to any liability, damages, or detriment of any type, including reputational harms.

You also must not abuse, harm, interfere with, or disrupt our Services, including, for example, introducing viruses or malware, spamming or DDoSing Services, or bypassing any of our systems or protective measures.

4. Prompts, Outputs, and Materials.

You may be allowed to submit text, documents, or other materials to our Services for processing (we call these “Prompts”). Our Services may generate responses based on your Prompts (we call these “Outputs”). Prompts and Outputs collectively are “Materials.”

Rights to Materials. You are responsible for all Prompts you submit to our Services. By submitting Prompts to our Services, you represent and warrant that you have all rights, licenses, and permissions that are necessary for us to process the Prompts under our Terms. You also represent and warrant that your submitting Prompts to us will not violate our Terms, our Acceptable Use Policy, or any laws or regulations applicable to those Prompts. As between you and Sibyl AI, and to the extent permitted by applicable law, you retain any right, title, and interest that you have in the Prompts you submit. Subject to your compliance with our Terms, we assign to you all of our right, title, and interest—if any—in Outputs.

Reliance on Outputs. Artificial intelligence and large language models are frontier technologies that are still improving in accuracy, reliability, and safety. When you use our Services, you acknowledge and agree:

Outputs may not always be accurate and may contain material inaccuracies even if they appear accurate because of their level of detail or specificity.
You should not rely on any Outputs without independently confirming their accuracy.
The Services and any Outputs may not reflect correct, current, or complete information.
Outputs may contain content that is inconsistent with Sibyl AI’s views.

Our use of Materials. We may use Materials to provide, maintain, and improve the Services and to develop other products and services. We will not train our models on any Materials that are not publicly available, except in two circumstances:

If you provide Feedback to us (through the Services or otherwise) regarding any Materials, we may use that Feedback in accordance with Section 5 (Feedback).
If your Materials are flagged for trust and safety review, we may use or analyze those Materials to improve our ability to detect and enforce Acceptable Use Policy violations, including training models for use by our trust and safety team, consistent with Sibyl AI’s safety mission.

5. Feedback

We appreciate feedback, including ideas and suggestions for improvement or rating an Output in response to a Prompt (“Feedback”). If you rate an Output in response to a Prompt—for example, by using the thumbs up/thumbs down icon—we will store the related conversation as part of your Feedback. You have no obligation to give us Feedback, but if you do, you agree that we may use the Feedback however we choose without any obligation or other payment to you.

6. Subscriptions, fees, and payment.

Fees and billing. You may be required to pay us fees to access or use our Services or certain features of our Services. You are responsible for paying any applicable fees listed for the Services.

If you purchase access to our Services or features of our Services, you must provide complete and accurate billing information (“Payment Method”). You agree that we may charge the Payment Method for any applicable fees listed on our Services and any applicable tax. If the fees for these Services or features are specified to be recurring or based on usage, you agree that we may charge these fees and applicable taxes to the Payment Method on a periodic basis.

If you purchase access to our Services through a distributor (e.g. an app store) (“App Distributor”), then you will make payment to the App Distributor, and the App Distributor’s terms in relation to payment methods, billing, and refunds will apply instead of these Terms.

Except as expressly provided in these Terms or where required by law, all payments are non-refundable. Please check your order carefully before confirming it, and see below for additional information about recurring charges for our subscriptions.

Additional fees. We may increase fees for our Services. If we charge additional fees in connection with our Services, we will give you an opportunity to review and accept the additional fees before you are charged. Also, additional fees may apply for additional Services or features of the Services that we may make available. If you do not accept any such additional fees, we may discontinue your access to the Services or features.

You agree that we will not be held liable for any errors caused by third-party payment processors used to process fees paid by you to us.

Contact Information

If you have any questions about these Terms of Service, or have any questions, complaints, or requests regarding your use of our services, you can contact us as described below:

Sibyl AI
3100 Interstate North Circle Southeast Suite 200
Atlanta, Georgia 30339
Email: support(at)sibyls.ai